Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By purchasing a ticket to Agency School 2026 ("the Event"), you agree to be bound by these Terms of Service. The Event is organized by San Francisco TEA, LLC ("we," "us," or "our").

2. Ticket Purchase and Pricing

Tickets are sold on a first-come, first-served basis. Ticket prices are as advertised at the time of purchase. We reserve the right to change pricing at any time for future purchases.

3. Refund and Cancellation Policy

All ticket sales are final. Tickets are non-refundable and non-transferable.

By purchasing a ticket, you acknowledge and agree that:

• Speakers are not paid to attend and may cancel or fail to appear at any time for any reason
• Speaker cancellations, including multiple speaker cancellations, do not entitle you to a refund
• The Event schedule and speaker lineup are subject to change without notice
• We are not responsible for speaker no-shows or content changes

Refunds will only be issued if: The Event venue (The Commons or a comparable replacement venue) becomes unavailable and we are unable to secure a suitable alternative location for the Event. In this case only, ticket holders will receive a full refund.

4. Event Conduct

Attendees are expected to:

• Treat all participants, speakers, and staff with respect
• Follow venue rules, including the shoes-off policy
• Not engage in harassment, discrimination, or disruptive behavior
• Comply with all applicable laws and regulations

We reserve the right to remove any attendee who violates these guidelines without refund.

5. Photography and Recording

By attending the Event, you consent to being photographed, filmed, or recorded. These materials may be used for promotional purposes.

6. Liability

Attendance at the Event is at your own risk. We are not liable for any personal injury, loss, or damage to property that occurs during the Event. We are not responsible for the content of presentations or discussions by speakers or attendees.

7. Changes to the Event

We reserve the right to modify the Event schedule, speakers, venue, or format as needed without prior notice. This is a community-driven event where speakers participate voluntarily. By the nature of these events, we cannot predict or guarantee speaker attendance. Changes to the speaker lineup, regardless of scope, do not constitute grounds for a refund.

8. Food and Lodging

Food and lodging are not included in the ticket price. Attendees are responsible for their own meals and accommodations.

9. Contact

For questions about these terms, please reach out to us on Twitter/@agency__school.